Careers

We are committed to an attitude of service, the pursuit of excellence, integrity, and care and respect for employees and customers alike. At RP Solutions, we look for people with energy, talent and creative drive, balanced with a commitment to quality craftsmanship. A qualified candidate will have excellent communication skills, problem solving abilities and be a team player.

Our company offers competitive salaries, health insurance benefits, a 401K plan and profit sharing.

We are looking for talented individuals for the following positions:

Business Development Representative

Position Overview:

The Business Development Representative will be client centric and results driven.  Primary responsibilities include promoting and selling our Transaction Processing Services (TPS) SaaS Suite of Solutions for payment processing and document imaging to new clients, to achieve new sales and strategic growth goals. 
Responsibilities:
• Prospect, develop, and generate pipeline of new sales opportunities through cold calling, direct mail, email, events/tradeshows, social media, in-person, etc. 
• Follow up on leads passed on from marketing campaigns and client referrals.
• Understand markets, competition, and buyer audiences to achieve success in selling. 
• Understand our solutions and overall service offerings to effectively represent our value, strengths, and capabilities to new clients.
• Maintain and generate monthly/quarterly new sales forecasts.
• Ensure all pipeline activity is accurately recorded in CRM tool for proper tracking and reporting.
• Understand, develop, and negotiate sales proposals in line with company guidelines.  
• Schedule online and in-person meetings and demos with prospects and new clients.
• Ensure all prospects/clients receive the best client experience possible, at all times.
• Assist entire sales & marketing team with promotional plans and activities to generate and engage new prospects.
• Support and attend Tradeshows/Conferences as requested to generate leads.
• Respond to RFP opportunities with support from marketing department. 
• Manage sales opportunities throughout the sales process from initial prospect/contact to completion of sale and handoff to internal teams. 
• Support client and internal teams throughout customer onboarding and implementation. 
• Work with RP Solutions’ industry partners to provide the best possible solution to prospects/clients.
• Suggest and support new markets and products for continued growth opportunities. 
• Participate in company events and activities for continued successful company culture. 
• Other duties as assigned.
 
Education/Training Required:
• Bachelor’s Degree in Business, Sales, or related field
• 2-5 years of sales experience (software or SaaS sales experience a plus) 
• Strong interest in computer and software technology
• Excellent written and verbal communication 
• Strong relationship building skills and client centric personality
• Ability to work independently and without supervision
• Experience with managing and responding to RFP’s a plus
• Excellent attention to detail and time management 
• Experience with online/webinar software tools for demo/meeting purposes
• Experience selling to Insurance Companies, Utilities, City/County Government markets a plus
• Position will require regular local and national travel 
• Access to your own vehicle, valid driver’s license
• Able to manage multiple projects under tight deadlines
• Experience with desktop computer applications, including Word, Excel, PPT, CRM management tools, etc. 

Location: Ithaca office

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Network Systems Engineer

Position Overview:
Seeking a Network Systems Engineer to participate in the design, delivery, and support of our in-house, and Amazon Web Services cloud based computing infrastructures. Will work as part of a team dedicated to supporting our customers and employees. The Network Systems Engineer will utilize contemporary technologies to deliver highly available and secure payment processing services.
Responsibilities:
• Deploy and maintain the AWS computing resources used for our hosted customer environments and in-house business systems.
• Perform proactive systems analysis and tuning to ensure optimal system performance and response for multi-user applications.
• Maintain and monitor production and in-house systems to ensure that the infrastructure performs at maximum efficiency.
• Provide support and escalation as necessary for our production platform applications. Identify and solve performance, scalability, reliability, and availability related issues.
• Implement and maintain IT security requirements and guidelines.
• Develop and maintain plans to ensure successful recovery of systems according to DR policy.
• Participate in developing and maintaining policies and procedures necessary for regulatory compliance.
• Other duties as assigned.
Education/Training Required:
• BS degree in Information Technology or Computer Science
• At least 3-5 years experience in networking infrastructure and systems administration
• General Linux and Windows server installation and administration practices
• Experience with scripting for task automation and management system APIs
• Experience implementing security compliance programs and leveraging industry best practices.
• Ability to complete multiple projects in a timely manner
• Excellent verbal and written communication skills with great attention to detail
• Strong organizational and problem solving skills
• Experience in virtualization and AWS computing environments preferred
• Solid understanding of SQL and RDBM’s – MySQL preferred.
• Knowledge of Agile methodologies is desirable.
Location: Ithaca office

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Software Engineer - JEE

Position Overview:

Software engineer position responsible for creating high performance cloud-based web services for emerging electronic payments market. The engineer will participate in all aspects of development process including requirements, design, code, test, and delivery.

Education/Training Required:
  • BS or MS Computer Science Degree
  • Expert with Java, JEE, SOAP and REST
  • Experience with SQL Databases
  • Experience with JBoss, .NET, C# a plus
  • Knowledge of Client/Server architectures
  • Strong design abilities
  • Well organized and detail oriented
  • Team player with excellent communication skills
  • Knowledge of Agile development process
  • Willing to travel

Location: Ithaca office

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