Careers

We are committed to an attitude of service, the pursuit of excellence, integrity, and care and respect for employees and customers alike. At RP Solutions, we look for people with energy, talent and creative drive, balanced with a commitment to quality craftsmanship. A qualified candidate will have excellent communication skills, problem solving abilities and be a team player.

Our company offers competitive salaries, health insurance benefits, a 401K plan and profit sharing.

We are looking for talented individuals for the following positions:

Business Development Representative

POSITION OVERVIEW: :

The Business Development Representative will be client centric and results driven.  Primary responsibilities include; supporting our strategic and financial plan goals by promoting and selling our cloud-based, Transaction Processing Services (TPS) Platform for payment processing and document imaging to both new and existing customers.  

 

RESPONSIBILITIES: :

  • Prospect, develop, and generate a pipeline of new sales opportunities through cold calling, direct mail, email, events/tradeshows, social media, in-person, etc.
  • Follow up on leads passed on from marketing campaigns and client referrals.
  • Learn our markets, competition, and buyer audiences to achieve success in selling.
  • Understand our solutions and overall service offerings to effectively represent our value, strengths, and capabilities to new clients.
  • Maintain and generate monthly/quarterly new sales forecasts.
  • Ensure all pipeline activity is accurately recorded in CRM tool for reporting/tracking.
  • Understand, develop, and negotiate sales proposals in line with company guidelines.
  • Schedule online and in-person meetings and demos with prospects and existing customers for conversion opportunities.
  • Ensure all prospects/clients receive the best client experience possible, at all times.
  • Assist entire sales & marketing team with promotional plans and activities to generate and engage new prospects.
  • Support and attend Tradeshows/Conferences as requested to generate leads.
  • Find & respond to RFP opportunities with support from marketing department.
  • Manage sales opportunities throughout the sales process from initial prospect/contact to completion of sale and handoff to internal teams.
  • Support client and internal teams throughout customer onboarding and implementation.
  • Work with RP Solutions’ industry partners to provide the best possible solution to prospects/clients.
  • Suggest and support new markets and products for continued growth opportunities.
  • Other duties as assigned.
 

EDUCATION/TRAINING REQUIRED: :

• Bachelor’s Degree in Business, Sales, or related field
• 2-5 years of sales experience (software or SaaS sales experience a plus) 
• Strong interest in computer and software technology
• Excellent written and verbal communication 
• Strong relationship building skills and client centric personality
• Ability to work independently and without supervision
• Experience with managing and responding to RFP’s a plus
• Excellent attention to detail and time management 
• Experience with online/webinar software tools for demo/meeting purposes
• Experience selling to Insurance Companies, Utilities, City/County Government markets a plus
• Position will require regular local and national travel 
• Access to your own vehicle, valid driver’s license
• Able to manage multiple projects under tight deadlines
• Experience with desktop computer applications, including Word, Excel, PPT, CRM management tools, etc. 
 

Location: Ithaca office

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Office Manager/Accounting Clerk (Ithaca, NY)

POSITION OVERVIEW:

We are Customer Experience driven, software development company recruiting a front-end position to perform administrative, office management, and accounting functions. We are looking for the right candidate to join our team and add to our exceptional team culture.

RESPONSIBILITIES:

  • Answer and transfer calls – we believe in 100% live-answer support.
  • Create service tickets for our Customer Care line, using JIRA.
  • Perform Accounting Clerk support, such as: using Excel to reconcile daily deposit activity and coordinate disbursement of funds. Support all aspects of AR/AP, prepare monthly financials, and process reports using QuickBooks.
  • Act as a member of the Employee Engagement & Wellness Committee – organize and execute Lunch-N-Learns, Wellness activities, engagement projects, and company events.
  • Support the President – assist with travel arrangements, meeting scheduling, and other company organizational needs.
  • Support VP Sales & Marketing – research projects, trade show logistics, CRM Database research/data entry, Company Intranet, etc.
  • Support HR Manager – onboarding new employees, company/employee training, etc.
  • Develop and maintain Standard Operating Procedures for Administration.
  • Manage incoming/outgoing Mail – organize/distribute office mail and coordinate shipments.
  • Manage general office needs; maintain office and employee pantry supplies and greet visitors.
  • Perform small building/office tasks as needed. (Has included: furniture assembly, painting, decorating, etc.)
  • Other duties as assigned.

We are looking for a committed professional to join our team and manage daily business needs.  The ideal candidate will be reliable, have a professional phone demeanor, and execute tasks with little supervision. Strong Microsoft Office Suite & QuickBooks experience is essential.  If you are self-motivated, a quick learner, have general fix-it skills, and are interested in joining a great company please apply.  

This position is full-time and offers full company benefits.

Work Schedule: Mon – Fri 8:00 a.m. – 5:00 p.m.

Compensation: DOE

Position Location: Ithaca, NY (No Relocation – Local Candidates Only)

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Software Engineer - JEE

POSITION OVERVIEW:

Software engineer position responsible for creating high performance cloud-based web services for emerging electronic payments market. The engineer will participate in all aspects of development process including requirements, design, code, test, and delivery.

EDUCATION/TRAINING REQUIRED:

BS or MS Computer Science Degree
Expert with Java, JEE, SOAP and REST
Experience with SQL Databases
Experience with JBoss, .NET, C# a plus
Knowledge of Client/Server architectures
Strong design abilities
Well organized and detail oriented
Team player with excellent communication skills
Knowledge of Agile development process
Willing to travel


Location: Ithaca office

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