Image redaction capabilities have been recently added to ExpertRPS for remittance processing. Although these features were originally developed to support PCI compliance, they can be used in non-PCI environments to provide enhanced data security.
Redaction refers to the removal of confidential information from document images so that these images can be safely distributed and viewed by individuals not permitted to see the sensitive data. In the world of remittance processing, this applies to bank routing and transit numbers, cardholder data, customer account numbers, social security numbers, drivers license numbers and other private information.
Two methods of image redaction are available in ExpertRPS. Redactions may be automatically applied to pre-determined zones on a document or by an operator at certain steps during processing. The selected area will be greyed out such that the image in that area is no longer visible. Optionally, comments may be associated with the redacted area for future reference. Redacted portions of the image will only be visible to operators with sufficient privilege to override the redaction. Comments are visible to all subsequent viewers.
Redaction may be permanently applied to the image when archived to our ExpertICE archive solution, in order to meet PCI requirements. In this case, ExpertICE removes the data from the image by modifying the original image and replacing that region with grey shading. At this point, the redaction becomes permanent.