Case StudyA Customer Profile

Clinical Lab Implements Check 21

LabCorp is at the forefront of Check 21 processing and as it continues to grow and maintain its industry leadership, RP Solutions will be right there with them.

•  Industry - Healthcare
•  Challenge - Significant volume growth and several remote locations
•  Solution - Centralized lockbox processing and distributed capture

Laboratory Corporation of America Holdings (LabCorp) is one of the world's largest clinical laboratories with revenues of $4.1 billion in 2007. Their remittance processing environment is notably complex. The company receives mail-in payments at 14 PO boxes. Processing occurs at their main site and one remote location. They process a diverse set of documents including personal and business checks, multiple payment coupons and lengthy full-page insurance statements. Supporting the company's rapid growth and dynamic business environment was the challenge for LabCorp's remittance processing operation.

The solution includes:

Check 21 for image based check processing and clearing
NCR 7780 check imaging transports
ExpertRPS - RP Solutions' flagship remittance processing solution
Centralized platform
Lockbox payment processing
Distributed capture
Custom archive solution