Privacy Statement & Website Terms

Information We Gather, How It Is Collected And How It May Be Used

RP Solutions may collect information about you or your company that you voluntarily provide to us via our website, through written/email correspondence, by telephone or through other interaction. This may include, but is not limited to, name, title, company name, address, telephone & fax number and email address. We may use this information to respond to your inquiry and fulfill your request. We may also, with your permission, use this information to contact you regarding our company, product and services. If we believe your needs may be best met by one of our solutions business partners, such as an authorized reseller, we may provide them with your information so that they may serve you directly.

When you visit the www.rpsolutions.com website ("Website"), you may do so anonymously without revealing your identity or any personal information. We may gather statistics about your visit, but not about you personally. We may track, for instance, how many users visit our Website and what pages they visit. To better meet your needs, this information may be used to analyze the site's performance, evaluate its usefulness and identify areas for improvement.

Limited Right to Use

This Website is owned and operated by RP Solutions, Inc. Unless otherwise specified, all materials on this Website are the property of RP Solutions and are protected by the copyright laws of the United States and throughout the world. You may use, view, print, and/or download materials from this Website solely for your personal, informational, or non-commercial use within your organization, provided that you must keep intact all copyright and other proprietary notices. You may not copy or distribute any materials published by RP Solutions on this Website or any portion of those materials without RP Solutions, Inc.'s prior written permission. This includes any copying, reproduction, modification, or republication. However, this does not restrict you from linking to publicly available materials, excluding any materials available in a part of the Website that requires a password to enter or is otherwise restricted ("Publicly Available Materials"), using any sharing methods RP Solutions provides on this Website for sharing Publicly Available Materials, or referencing or citing Publicly Available Materials, provided that, in all of these instances, you must properly identify RP Solutions, Inc. as the source of the Publicly Available Materials.

Website Links

Our website may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy of those sites.

No Warranties

Use of this Website and its contents are at the user's sole risk. RP Solutions assumes no responsibility for consequences from the use of the information herein, or in any respect for the content of such information, including, but not limited to, delays, errors or omissions, the accuracy or reasonableness of information, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy or personal rights of others. RP Solutions is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference or reliance on such information.

Our Website contains links to other sites, we do not endorse otherwise accept responsibility for the content or privacy of those sites.

Information on this Website is provided "as is" without warranty of any kind, either express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event will RP Solutions or its respective employees be liable under any contract, tort, negligence, strict liability or other claim for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if advised of the possibility of such damages) resulting from the use of or the inability to use the Website, Website content or any products or services, or any failure of performance, error, omission, interruption, effect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this Website or any website operated by any third party.

Revisions

We reserve the right to revise this Privacy Statement at any time and will promptly post new revisions on our website.


Mobile App Privacy Policy

TPS RapidRDC™

Updated: 02/18

Overview:

RP Solutions, Inc. respects the privacy of our users. Federal law also requires us to tell you how we collect, share, and protect your personal information. This Privacy Policy explains what and how we collect, use, disclose, and safeguard your information when you visit our mobile application, TPS RapidRDC. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. You are encouraged to periodically review this Privacy Policy to stay informed of updates. As App updates are made, changes to our Privacy Policy may change as well and will be part of the latest update available. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application.

TPS RapidRDC is a mobile application used to capture and process remote deposit checks to approved business accounts. It is not a consumer facing application for personal banking or check depositing. Use of TPS RapidRDC is reserved for companies and businesses who need to accept and capture remote payments through their employees/field agents for processing client payments. The capture is managed with the application while the deposits are processed through ICL and/or ACH files directly sent to the processing bank(s). No personal data is collected or kept by RP Solutions or within the application itself. Login credentials are granted only to users who have been authorized by the company/business purchasing TPS RapidRDC. Only employees/field agents associated with the client account(s) from RP Solutions will have access or login capability.

Collection of Your Information:

We may collect information in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

Derivative Data

Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, while you are using the Application, to provide location-based services or for your company’s reporting needs.

Mobile Device Access

We will request access or permission to certain features from your mobile device, including your mobile device’s camera for image capture of checks.

Mobile Device Data

Device information such as your mobile device user account ID number, model, manufacturer, version of your operating system, and your location.

Use of Your Information:

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  1. Assist law enforcement and respond to subpoena.
  2. Compile anonymous statistical data and analysis for use internally or with 3rd parties.
  3. Create and manage your account.
  4. Email you regarding your account.
  5. Generate a personal profile about you to make future visits to the Application more personalized.
  6. Increase the efficiency and operation of the Application.
  7. Monitor and analyze usage and trends to improve your experience with the Application.
  8. Notify you of updates to the Application.
  9. Perform other business activities as needed.
  10. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  11. Request feedback and contact you about your use of the Application.
  12. Resolve disputes and troubleshoot problems.
  13. Respond to product and customer service requests.

Disclosure of Your Information:

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us, or the company who purchased the solution for your use.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

Options Regarding Your Information:

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Application
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

California Privacy Rights:

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Application, you have the right to request removal of unwanted data that you publicly post on the Application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Application, but please be aware that the data may not be completely or comprehensively removed from our systems.

Contact Us:

If you have questions or comments about this Privacy Policy, please contact us at:

RP Solutions, Inc.

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