Our Leadership Team

Building relationships is the core of our business and drives the entire customer-centric culture of our organization. RP Solutions’ President, David Johnson believes in hiring the best of the best, and then empowering them to do what’s right. “Our employees are our number one asset, ensuring we provide an environment they thoroughly enjoy and are happy to be a part of, is our priority. Our team is trained extensively, provided the necessary tools to be successful, and given the support across the organization to deliver customer experiences that are second to none in the industry. When employees feel connected, appreciated, and happy that extends out to clients as well. We believe in building and maintaining great relationships with each other, our customers, and our industry partners.” - David Johnson

A positive and successful customer experience is paramount at RP Solutions, which is why both the Customer Success Team and the Development Team report directly to the President.  Unlike many organizations today, RP Solutions’ President and leadership team is highly engaged and active in the day-to-day business and our long-term relationships with our customers. From top down to bottom up, RP Solutions’ employees are focused on providing our customers the best experience possible, with each and every interaction.

Combined, our Leadership Team has over 70 years experience with RP Solutions, the payments industry, and our customers.

David started RP Solutions in 1995 and remains the President & CEO today. Directly leading the Development and Customer Success Teams to provide our customers with the best service and solutions possible.

Susan joined RP Solutions in 2003. Responsible for providing the best possible Customer Experience and managing the Finance, HR, and Admin Teams.

Cindy joined RP Solutions in 2017. Responsible for providing the best possible Customer Experience and managing the Sales, Marketing, and Contracts Teams.

Scott joined RP Solutions in 1996. Responsible for providing the best possible Customer Experience and managing the Information Technology Team.

Our Culture & Our Team

Our culture revolves around relationships. We believe in supporting one another, being respectful, and engaging as a team in order to best support the needs of our customers. Throughout the year we make employee engagement a priority. We plan fun company events and wellness challenges designed to encourage and support each other in achieving success and growth both personally and professionally. We believe if you want to deliver the best solutions and customer experience possible, you have to start with the best employee experience possible!

Scroll through the pictures below to see what life is like at RP Solutions!